However, this complaint was later rejected because the player did not respond to our messages and questions. The player from Japan had the account blocked for an audit after accumulating a substantial win.

The account checks took longer than expected, however, the player has confirmed that in cooperation with his payment method provider and customizing the limits, he received the funds approximately 2.

The player from the Netherlands has registered an account despite his country being listed between restricted ones. After a closer examination, we ended up rejecting this complaint as unjustified.

The player's account got blocked for unknown reason. The complaint was closed as we are waiting for the regulator's decision. We have reopened this complaint after more than 3 months to check with the player to see if the issue has been resolved. Although it seems as though this issue has been resolved, as we haven't had a further response from the player to confirm this, we are, unfortunately, forced to reject this complaint.

The player from the US experienced some technical difficulties. The casino blocked his account due to suspicion of a gambling problem. Since this didn't affect the player's real money balance, we were forced to close this complaint.

The player struggles to verify his account as his address changed since the registration. The complaint was closed as the player stopped responding. The player from Ukraine had his account suspended during the poker tournament.

Subsequently, he was accused of being connected to another player and the account was blocked together with the remaining active balance. The player's account got blocked for an unknown reason. The casino stated that the player's account had not passed a recent check and was now closed permanently.

They were unable to provide any further explanation for security reasons. The player's balance withdrawal request was also being reviewed and they would be contacted by e-mail as soon as possible. After some time, the player's withdrawal was processed and they received their payment.

Consequently, the complaint was closed as 'resolved'. The player from Ireland requested an account closure because of gambling issues, however, the casino reopened her account.

The casino refunded the player's deposits, therefore, we closed this complaint as resolved. The player from Finland has requested a self-exclusion. Unfortunately, the inquiry was ignored. After the complete examination of the case, we came to the conclusion that the complaint was unjustified.

The player from Italy has been accused of opening multiple accounts. Admittedly, her partner had an account in the same casino. The player from Portugal had their bonus winnings capped. The complaint was resolved as the player informed us that the casino dealt with it.

The player from United Kingdom is experiencing difficulties verifying his casino account due to missing proof of income. The player from Canada is experiencing difficulties withdrawing her winnings due to ongoing verification. After a few months in the resolution process of this complaint without any glimpse of success, we saw the verification process to take too long and decided to close this complaint as 'unresolved'.

The player from Finland is complaining about unauthorized transactions. The player from Bulgaria was unable to request a withdrawal via bank stransfer because allegedly 24 hours had not passed since his previous withdrawal request was processed. The player was later able to withdraw his funds via another payment method.

The complaint was closed as 'resolved'. The player from Romania is experiencing difficulties withdrawing his winnings due to ongoing verification.

The player from Greece had the poker winnings taxed twice which led to a negative account balance. He stopped responding. The player from United States has his account in negative numbers due to unsuccessful transactions. The complaint was closed as unresolved as the casino did not respond to us, therefor we could not continue solving the issue.

The player from Portugal is experiencing difficulties withdrawing his winnings. The player from Luxemburg requested a withdrawal and the casino asked him to submit additional documents.

The player from Sweden has experienced a technical glitch while playing a specific slot machine. The player from Bulgaria is experiencing difficulties completing random security check as the casino has requested additional personal documents. The player's account has been closed right after his first deposit.

The complaint was rejected as the player did not respond to us. The player from Spain had her account suspended after being associated with another self-excluded player. After some time passed Casino paid out player's winnings.

The player's unable to withdraw his money from his closed account. The player from Greece experienced some problems with the games. We rejected this case because it isn't possible to prove that the connection issue was on the casino's side and the casino didn't gain any advantage from the player's loss.

The player from Greece has requested a withdrawal, unfortunately, it has been pending due to ongoing verification. The player from Argentina has been accused, supposedly, of opening multiple accounts. After we haven't received any answer from the casino for two weeks we had to mark this complaint as "unresolved".

The player from Portugal was prompted to provide additional documents for the KYC, even if her account has been verified in the past. We were forced to reject this complaint. The player from the Netherlands had his account suspended because of profanity.

The player sent us an email, that his issue was resolved. The player from Germany has accessed his account after a long time. The issue was successfully resolved. The player from Greece has sent all the requested documents for the verification five days ago.

The player's account has been successfully verified, the issue was resolved. The player from Portugal is having difficulties with playing games and completing KYC verification. The player from Bulgaria had his account suspended in the middle of a tournament, after confronting the casino about software issues.

The player from Spain has requested a withdrawal almost 2 months ago. It has been pending since. Jeffrey from the United States has a problem with Pokerstars Casino. After he won, his account was closed. As a reason, the casino accused him of placing risk free bets knowingly. The player played Jackpot Jester and found out that from his coins balance was deducted coins instead of The player from Austria is experiencing difficulties contacting the casino after his account has been closed.

The player from United States has tried to register an account. Discuss anything related to PokerStars Casino DE with other players, share your opinion, or get answers to your questions. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

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Positives Mainly poker room, featuring the biggest number of poker players online. Negatives Limited choice of game genres. Interesting facts Monthly withdrawal limit depends on the payment method.

Let me know. Casino Bonuses 0. Casino Guru We want players to understand gambling. User reviews User feedback: Great Rated by 75 users.

Do you have any experience with this casino? Write a review. good bonuses and chests in addition to the prize roulette wide variety of slots. buenos bonos y cofres a demás de la ruleta de premios gran variedad de slots.

prize roulette. ruleta de premios. And since then, when I showed you that they must have done something to me and that this problem still exists, that none of my problems have been solved, since then until today the team is still working on solving my case, I wrote on Twitter, I wrote on Facebook on PokerStars community, I received one message, an identical "copy paste" formula, and since then I've been writing, they don't even read my messages, of course, today I asked about updates again and again they said they had a lot of reports and that my problem had not been solved yet, here you go.

If so, one consultant did it on live chat within 20 minutes, and the technical department needs it for three weeks?

So who works there? They make me look like an idiot and I won't give up because they are cheating on me in a blatant way. I od tamtej pory jak pokazałam panu że jednak chyba coś oni mnie w kulki zrobili i że to cały czas istnieje ten problem że żaden mój problem nie został rozwiązany to od tamtej pory do dnia dzisiejszego cały czas zespół pracuję nad rozwiązaniem mojej sprawy pisałam na Twitterze pisałam na Facebooku na PokerStars community odesłano mi jedną wiadomość identyczną formułkę na zasadzie "kopiuj wklej " od tamtej pory pisze nawet moich wiadomości nie odczytują oczywiście dzisiaj znowu pytałam o aktualizacje no i znowu powiedzieli że mają dużo zgłoszeń że mój problem jeszcze nie został rozwiązany no proszę was, przecież nie róbmy z siebie debili przecież to chyba normalne i oczywiste że chyba tylko małpy by potrzebowały tyle czasu na obliczenie tego jaki obrót wykonałam w ciągu 7 dni.

jeżeli już to jeden konsultant zrobił na live chat e ciągu 20 minut a dział od spraw technicznych potrzebuje na to już trzeci tydzień? To kto tam pracuje? Robią ze mnie debila i dla tego ja nie odpuszczę bo oszukują mnie w bezczelny sposób.

Fast withdrawals. Szybkie wypłaty. Approach to the player. Podejście do gracza. Long, troublesome solving of technical problems that never end because they are not really explained.

Długie uciążliwe rozwiązywanie problemów technicznych które nie mają nigdy końca bo nie są naprawdę wyjaśniane. Chat is probably a bot because their answers are pre-defined, identical answers that are predetermined and sound identical.

Chat chyba jest botem bo ich odpowiedzi to są ułożone zdefiniowane identyczne odpowiedzi które są z góry ustalone i brzmią identycznie. Problem downloading game history. Problem z pobraniem historii gry. The technical department consists of people who shouldn't be there.

Dział techniczny to ludzie którzy nie powinni tam być. Unbelievable promotions. Niewiarygodne promocje. A casino with many years of experience gained my trust, which they took away in such a stupid way. Kasyno z wieloletnim stażem budziło moje zaufanie które sami odebrali w tak głupi sposób. Worst online casino i have played.

On slots first one month only good bonuses and wins after that 10 months of dead spins. Lost more then Including poker tournaments. Also when you play they take 1 cent from you on every spin, dont know reason why.

They're just hungry and greedy. Fast cashout. Rigged slots. Rigged poker. Support doesnt read emails. Support not helpfull at all. DEAD SPINS ONLY. Quite a negative experience.

It seemed that at the beginning it was clearly easier to win and after that the suction was on. I won't try again. Aika negatiivinen kokemus. Tuntui että alussa selvästi helpompi voittaa ja sen jälkeen imu päällä.

In addition to blackjack and roulette, PokerStars Casino boasts several other popular card and table games. Try your luck with the ridiculously exciting dice game of Craps , battle it out one-on-one with Heads-Up Hold'em , or take on the house over a game of Three Card Poker.

Video poker lovers are catered for, too, with Jacks or Better , Double Bonus , Deuces Wild , and Double Double Bonus games. You name it, PokerStars Casino likely has it. The slots section at PokerStars Casino is split into four sections: Popular, New, Jackpot, and Megaways.

Those four categories, coupled with the search feature, make finding your favorite online slots a simple task. It would be nice to have the ability to filter the massive portfolio of slots by their software provider, but that feature is not yet available.

Jackpot slots are the place to go if you fancy your chances of banking a potentially life-changing win. The Mercy of the Gods jackpot slot had a large jackpot when writing this review, although we are told that the US casino often reaches half a million dollars or higher at times.

Test out the wide selection of Megaways slots for an experience like no other. Megaways is a special engine that powers dozens of PokerStars Casino slots. It gives you up to , win lines, making it much more likely your spin will be a winning one. All your favorite slot providers have games hosted on PokerStars' online casino.

They include:. Microgaming BigTimeGaming NextGen Gaming NYX Playson iSoftBet StakeLogic. It is possible to play online casino games for free at PokerStars Casino. Once you have created your account and completed any "know your customer" paperwork, some of the slots and casino table games have a free-to-play option.

You cannot win any money from the "play money" version of slots and games, but this special feature allows you to try a new game without any financial risk to your bankroll. Once you are comfortable with the mechanics of a game, and know its features and bonus rounds like the back of your hand, you can start playing for real money.

It is usually best to start betting smaller amounts until you get used to gambling for real money. Furthermore, although we hope you win and win big, only every bet with money that you can afford to lose in case Lady Luck is not shining down on you when you play at the casino.

While it is great if an online casino has a massive portfolio of games and a plethora of bonuses to keep you coming back for more, it all counts for nothing if the casino has a bad attitude toward your safety and securing your data and funds.

PokerStars Casino prides itself on having top-tier customer support, in addition to having measures in place that encrypt and protect your data, holding customers' funds in segregated accounts, and having tools at hand to help you gamble responsibly.

Signing up to a new online casino can sometimes feel daunting, but you are not alone in feeling like this; it is only natural. Thankfully, the signing-up process is simple and streamlined, so it is very unlikely you will encounter any issues becoming a PokerStars Casino customer or during your time at the casino.

PokerStars customer support team are waiting in the wings to help and assist you with any query you may have. No matter how small you think something is, the customer support team is willing to go the extra mile on your behalf.

You can contact the customer service team by email only. We would have liked to see a live chat or telephone option, but the fact that support reply to emails super-fast means this lack of contact options are not really an issue.

Security is paramount to PokerStars Casino , and it does everything in its power to make its site safe and secure for everyone.

PokerStars utilizes bank-level encryption for all the data, be that your personal details or playing your favorite slots. In addition, PokerStars holds customer funds in separate bank accounts from its operating accounts.

This means that your funds are always available and never used for PokerStars' operating costs. The segregated bank accounts also mean that should something dramatic happen, your bankroll will be there to withdraw immediately should you wish to do so.

The answer to this is absolutely and categorically no; PokerStars Casino is not rigged. PokerStars adheres to the strict terms of its operating license, and ensure all of its games are fair and safe. PokerStars is one of the biggest names and most trusted brands in the online gaming world, and as a result, it can offer several banking options to its customers.

Players have multiple ways in which to deposit and withdraw funds onto the online casino. Again, withdrawals are free and are processed extremely quickly once they have gone through the relevant security checks.

It is easy to see why PokerStars Casino is a major player in the online casino world. Everything about the casino exudes class and fun, from the clear, easy to navigate website, to the ease of signing-up for an account, and the gigantic library of elite-level slots and casino games.

PokerStars Casino is fully licensed and regulated in several regions, states and countries. The casino is backed by the gaming giant that is PokerStars, which is part of the Flutter Entertainment group , one of the largest and most prominent gaming companies on the planet and one listed on the famous London Stock Exchange.

On the fence about joining PokerStars Casino? Don't be, it is a truly amazing online casino site, and one that is more than worthy of your custom. Millions of players worldwide play casino games at PokerStars Casino. The brand is a giant in the gambling industry, and has successfully operated for over 20 years.

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PokerStars aims to process all payments within 24 hours if the withdrawal request is made during the week. Withdrawing funds at the weekend can extend your waiting time to 3-to-5 working days.

Players receive instant bonuses if the bonus is part of a promotion or a temporary special offer. Some instant bonuses are sent via email to specific customers, so make sure you sign up for newsletters and correspondence. RTP is an acronym for Return To Player and refers to the average percentage that players receive back for each wager.

PokerStars' slots and table games show their RTP in the lobby or via the "How To Play" link. A massive yes! It is one of the best and biggest online casinos in the gambling industry, one with the might and experience of PokerStars behind it.

PokerStars Casino's Random Number RNG is tested by Gambling Labs International, which promises fair gaming. PokerStars Casino has apps that can be downloaded for free. There is a dedicated iOS app for iPhones and iPads, and an app designed to work on Android-powered devices.

Unlike some online casinos, PokerStars Casino's mobile offering has the same options and features of the desktop version, meaning you do not miss out by preferring to use your mobile device.

iOS users can head to the App Store with Android users being able to download from PokerStars' website. All PokerStars Casino players can choose from a plethora of banking options and payment methods to fund their accounts and withdraw winnings.

The options vary per country, but expect to find the Visa, MasterCard, Neosurf, ecoPayz, PaySafeCard, Apple Pay, MuchBetter, Skrill, Neteller, and many more. Making a withdrawal request is a simple process. public Website.

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