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Applies csaino All non-remote casuno except non-remote lottery, gaming dasino technical, ofa casino software and ofa casino licences ; only the following remote licences ofa casino ancillary remote ofa casino, ancillary remote casino, ofa casino remote betting, remote general bet builder tips today limited, and casimo betting intermediary trading rooms ofa casino. Casino game Game of chance Game of skill List of bets. Read additional guidance on the technical requirements contained within this section. Bingo and pull-tabs : Minimum age for bingo and pull-tabs is Thus, licensees should notify the Commission, or ensure that the Commission is notified, as soon as reasonably practicable and in such form and manner as the Commission may from time to time specify 1of any matters which in their view could have a material impact on their business or affect compliance. Pari-mutuel betting : The age restrictions are identical to the state lottery.	Top reviews from other countries. Moreover, this measure would bring greater consistency to the different licensing regimes and bring greater parity between the online and land-based casinos. Under this option, for every device with higher maximum staking there would be a lower maximum staking machine of equivalent size and nature available to customers. National Library of Medicine Rockville Pike Bethesda, MD In any prosecution or other proceeding for the violation of any of the provisions of this section, it is no excuse for the licensee, employee, dealer or other person to plead that he believed the person to be twenty-one 21 years old or over. In the OFA casino, we have a wide variety of slot games, large jackpot amounts, and the next lucky person could be you! Klicken Sie hier, um Ihre Dokumente hochzuladen.	Play with the EGR WINNER Casino of the Year ✓ Exclusive Slots, Blackjack, Roulette & Live Casino Games ✓ T&C apply Our extensive guide to the best online casino bonuses for March has all the information you need to claim bonus funds and free spins The Gambling Commission's guidance on issuing casino premises licences for licensing authorities of a full casino premises licence. Where an application is	Most casinos in Las Vegas have at least one casino host on-duty at any given time. For certain high-end guests, there is often a single host assigned to them Don't go back to the Riv. There are plenty of other casinos in town. Legal action won't get you anywhere. You'll spend more on lawyers than you ever would have Play casino and slot games online and place your bets with Grosvenor Casinos today. Enjoy top live casino games, slots, and sports betting odds
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Licensees must notify the Commission in such form or manner as the Commission may from time to time specify, as soon as reasonably practicable of any actual or potential breaches by the licensee of the provisions of the Money Laundering, Terrorist Financing and Transfer of Funds Information on Payer Regulations , or any UK Statutory Instrument by which those regulations are amended or superseded.

Licensees must, within 14 days of the appointment, notify the Commission of the identity of the individual appointed as:. Licensees must, within 14 days of the departure or removal of any individual appointed to the positions mentioned in 2 above, notify the Commission of such departure or removal.

In particular within 28 days of the end of each quarterly period or, for those only submitting annual returns, within 42 days of the end of each annual period, licensees must submit an accurate Regulatory Return to the Commission containing such information as the Commission may from time to time specify.

All remote licences including ancillary remote betting licences in respect of bets made or accepted by telephone or email , except any lottery licence the holder of which only provides facilities for participation in low frequency 1 or subscription lotteries, gaming machine technical, gambling software, host, ancillary remote casino, and ancillary remote bingo.

Licensees must obtain and verify information in order to establish the identity of a customer before that customer is permitted to gamble. A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier.

This requirement does not prevent a licensee from seeking information on the customer which they must obtain at that time due to any other legal obligation. Before permitting a customer to deposit funds, licensees should inform customers what types of identity documents or other information the licensee may need the customer to provide, the circumstances in which such information might be required, and the form and manner in which such information should be provided.

These do not have the status of operator licence conditions but set out good practice. Operators may adopt alternative approaches to those set out in ordinary code provisions if they have actively taken account of the ordinary code provision and can demonstrate that an alternative approach is reasonable in the operator's particular circumstances; or that to take an alternative approach would be acting in a similarly effective manner.

Ordinary codes of practice are admissible in evidence in criminal or civil proceedings and must be taken into account in any case in which the court or tribunal think them relevant, and by the Commission in the exercise of its functions; any departure from ordinary code provisions by an operator may be taken into account by the Commission on a licence review, but cannot lead to imposition of a financial penalty.

Licensees must ensure that the terms on which they contract with such third parties:. Licensees must have and put into effect policies and procedures intended to promote socially responsible gambling including the specific policies and procedures required by the provisions of section 3 of this code.

Licensees must make an annual financial contribution to one or more organisation s which are approved by the Gambling Commission, and which between them deliver or support research into the prevention and treatment of gambling-related harms, harm prevention approaches and treatment for those harmed by gambling.

Licensees must have and put into effect policies and procedures designed to prevent underage gambling, and monitor the effectiveness of these.

Licensees must ensure that their policies and procedures take account of the structure and layout of their gambling premises. Licensees must not deliberately provide facilities for gambling in such a way as to appeal particularly to children or young people, for example by reflecting or being associated with youth culture.

In premises restricted to adults, service must be refused in any circumstances where any adult is accompanied by a child or young person. Licensees must take all reasonable steps to ensure that all staff understand their responsibilities for preventing underage gambling. This must include appropriate training which must cover all relevant prohibitions against inviting children or young persons to gamble or to enter gambling premises, and the legal requirements on returning stakes and not paying prizes to underage customers.

Licensees must conduct test purchasing or take part in collective test purchasing programmes as a means of providing reasonable assurance that they have effective policies and procedures to prevent underage gambling, and must provide their test purchase results to the Commission, in such a form or manner as the Commission may from time to time specify.

There should be a sufficient number of supervisors at casino entrances to enable a considered judgement to be made about the age of everyone attempting to enter the casino and to take the appropriate action for example checking identification whilst at the same time not allowing others to enter unsupervised.

The nature of this task means that it cannot be properly accomplished only by using CCTV; it will require a physical presence.

Heavily used entrances may require more than one designated supervisor. The Commission considers acceptable forms of identification to include: any identification carrying the PASS logo for example Citizencard or Validate ; a military identification card; a driving licence including provisional licence with photocard; or a passport.

Licensees should put into effect procedures that require their staff to check the age of any customer who appears to them to be under Licensees should consider permanent exclusion from premises of any adult accompanied by a child or young person on more than one occasion to premises restricted to adults, or if there is reason to believe the offence was committed knowingly or recklessly.

Procedures should be put into effect for dealing with cases where a child or young person repeatedly attempts to gamble on premises restricted to adults, including oral warnings, reporting the offence to the Gambling Commission 1 and the police, and making available information on problem gambling.

In providing training to staff on their responsibilities for preventing underage gambling, licensees should have, as a minimum, policies for induction training and refresher training.

All remote licences including ancillary remote betting licences in respect of bets made or accepted by telephone or email , except lottery licences, gaming machine technical, gambling software, host, ancillary remote casino, and ancillary remote bingo licences. Licensees must have and put into effect policies and procedures designed to prevent underage gambling and monitor the effectiveness of these.

All remote licences including ancillary remote betting licences , except gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences. All licences, except gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino and remote betting remote platform licences.

Licensees must make information readily available to their customers on how to gamble responsibly and how to access information about, and help in respect of, problem gambling.

For gambling premises, information must be available in all areas where gambling facilities are provided and adjacent to ATMs. Information must be displayed prominently using methods appropriate to the size and layout of the premises.

These methods may include the use of posters, the provision of information on gambling products, or the use of screens or other facilities in the gambling premises.

Information must also be available in a form that may be taken away and may also be made available through the use of links to be accessed online or using smart technology.

Licensees must take all reasonable steps to ensure that this information is also readily accessible in locations which enable the customer to obtain it discreetly. All licences, except gaming machine technical, gambling software, host, ancillary remote bingo and ancillary remote casino licences.

All remote licences except: any remote lottery licence the holder of which does not provide facilities for participation in instant win lotteries, ancillary remote betting licences, remote betting remote platform , gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading room only licences.

All non-remote licences except non-remote lottery, gaming machine technical, gambling software and host licences ; only the following remote licences — ancillary remote bingo, ancillary remote casino, ancillary remote betting, remote general betting limited, and remote betting intermediary trading rooms only.

Licensees must interact with customers in a way which minimises the risk of customers experiencing harms associated with gambling. This must include:. Licensees must take account of problem gambling rates for the relevant gambling activity as published by the Commission 2 , in order to check whether the number of customer interactions is, at a minimum, in line with this level.

For the avoidance of doubt, this provision is not intended to mandate the outcome of those customer interactions. All non-remote licences except lottery, gaming machine technical and gambling software licences and remote betting intermediary trading rooms only licences.

Licensees must have and put into effect procedures for self-exclusion and take all reasonable steps to refuse service or to otherwise prevent an individual who has entered a self-exclusion agreement from participating in gambling. Licensees must, as soon as practicable, take all reasonable steps to prevent any marketing material being sent to a self-excluded customer.

Licensees must take steps to remove the name and details of a self-excluded individual from any marketing databases used by the company or group or otherwise flag that person as an individual to whom marketing material must not be sent , within two days of receiving the completed self-exclusion notification.

This covers any marketing material relating to gambling, or other activities that take place on the premises where gambling may take place. However, it would not extend to blanket marketing which is targeted at a particular geographical area and where the excluded individual would not knowingly be included.

Licensees must close any customer accounts of an individual who has entered a self- exclusion agreement and return any funds held in the customer account.

It is not sufficient merely to prevent an individual from withdrawing funds from their customer account whilst still accepting wagers from them. Where the giving of credit is permitted, the licensee may retain details of the amount owed to them by the individual, although the account must not be active.

Licensees must put into effect procedures designed to ensure that an individual who has self-excluded cannot gain access to gambling. These procedures must include:.

Licensees must ensure that their procedures for preventing access to gambling by self- excluded individuals take account of the structure and layout of the gambling premises.

Licensees must, when administering the self-exclusion agreement, signpost the individual to counselling and support services. All non-remote licences and remote betting intermediary trading rooms only licences, but not gaming machine technical and gambling software licences.

Self-exclusion procedures should require individuals to take positive action in order to self- exclude. This can be a signature on a self-exclusion form. Before an individual self-excludes, licensees should provide or make available sufficient information about what the consequences of self-exclusion are.

The licensee should retain the records relating to a self-exclusion agreement at least for the length of the self-exclusion agreement plus a further 6 months.

Please note that the Commission does not require the licensee to carry out any particular assessment or make any judgement as to whether the previously self-excluded individual should again be permitted access to gambling.

The requirement to take positive action in person or over the phone is purely to a check that the customer has considered the decision to access gambling again and allow them to consider the implications; and b implement the one day cooling-off period and explain why this has been put in place.

Licensees should have, and put into effect, policies and procedures which recognise, seek to guard against and otherwise address, the fact that some individuals who have self-excluded might attempt to breach their exclusion without entering a gambling premises, for example, by getting another to gamble on their behalf.

Licensees should have effective systems in place to inform all venue staff of self-excluded individuals who have recently attempted to breach a self-exclusion in that venue, and the licensees neighbouring venues. In providing training to staff on their responsibilities for self-exclusion, licensees should have, as a minimum, policies for induction training and refresher training.

All remote licences except: gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino, betting intermediary trading room only and remote betting standard remote platform licences. Paragraph 8 does not apply to ancillary remote betting licences, remote general betting limited , or any remote lottery licence the holder of which does not provide facilities for participation in instant win lotteries.

This covers any marketing material relating to gambling. Licensees must when administering the self-exclusion signpost the individual to counselling and support services. Customers must be given the opportunity to self-exclude by contacting customer services and in addition by entering an automated process using remote communication.

In order to avoid inadvertent self-exclusion it is acceptable for an automated process to include an additional step that requires the customer to confirm that they wish to self-exclude. All remote licences including ancillary remote betting licences , except gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino, remote betting intermediary trading rooms only and remote betting standard remote platform licences.

Self-exclusion procedures should require individuals to take positive action in order to self-exclude:. Licensees should encourage the customer to consider extending their self-exclusion to other remote gambling operators currently used by the customer.

The licensee should provide a link to a site where further information is available. The licensee should retain the records relating to a self-exclusion agreement for as long as is needed to enable the self-exclusion procedures set out in paragraph 5 above to be implemented.

All remote licences except: any remote lottery licence the holder of which does not provide facilities for participation in instant win lotteries, ancillary remote betting, remote general betting remote platform , remote betting intermediary trading room only , remote general betting limited , gaming machine technical, gambling software, host, ancillary remote bingo, and ancillary remote casino licences.

All non-remote casino, bingo and betting licences except in respect of the provision of facilities for betting in reliance on a track premises licence and holders of gaming machine general operating licences for adult gaming centres.

Licensees who employ children underyear-olds and young persons those aged 16 and 17 should be aware that it is an offence:. This includes servicing or cleaning such a machine. Accordingly, licensees should have and put into effect policies and procedures designed to ensure that:.

All remote licences, except remote lottery, remote pool betting, remote gaming machine technical, remote gambling software, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences. Licensees should take steps to prevent systematic or organised money lending between customers on their premises.

While the nature of those steps will depend to some extent on the layout and size of the premises, they should cover matters such as:. There should be appropriate arrangements in place to cover any cases where it appears that the lending may be commercial in nature or may involve money laundering.

In the latter case, the requirements in respect of reporting suspicious transactions must be followed. In all cases where the operator encounters systematic or organised money lending, a report should be made to the Commission.

All remote licences including ancillary remote betting licences except gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences. Licensees must have and put into effect policies and procedures designed to identify separate accounts which are held by the same individual.

Licensees which are companies or other bodies corporate must take all reasonable steps to comply with the above provision as if reference to a customer holding more than one account with them included a reference to a customer holding one or more accounts with them and one or more accounts with a group company.

All remote licences including ancillary remote betting licences , except gaming machine technical, gambling software, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences. All licences including ancillary remote licences , except gaming machine technical and gambling software licences.

If licensees offer customers free or discounted alcoholic drinks for consumption on the premises they must do so on terms which do not in any way link the availability of such drinks to whether, or when, the customer begins, or continues, to gamble.

Licensees must not make unsolicited offers of free alcoholic drinks for immediate consumption by customers at a time when they are participating in gambling activities. All marketing of gambling products and services must be undertaken in a socially responsible manner.

As evidenced in the rationale for change, offering customers a genuine choice between higher and lower stake machines is important because Category B machines are associated with higher session losses and increased likelihood of gambling harm. The Gambling Commission has expressed concern that operators currently seek to maximise Category B machine numbers by providing Category C and D games on inaccessible small tablets or via in-fill machines.

For bingo halls, based on a sample of approximately 60 percent of the market, it is estimated that the number of Category C and D cabinets in these venues will decrease by over 1, In addition, there will likely be an increase of approximately Category B cabinets.

This would result in an overall decrease of over cabinet machines across these venues, predominantly consisting of legacy Category C cabinets. The removal of energy intensive legacy Category C cabinets will likely reduce the overall energy consumption of these operators.

The increase in Category B machines will enable bingo halls to better meet customer demand and will likely result in greater GGY. Projections on the impact of this proposal for the AGC sector suggest there will be a 10 percent reduction in the number of Category C machines and a 20 percent reduction in the number of Category D games, in-fills, and tablets.

This is in addition to a 9 percent increase in the overall number of B3 machines, representing approximately machines across the total AGC estate. Similarly to bingo halls, this would likely result in both energy savings and increased GGY for operators.

Under the scenario outlined in Option 1, it is expected that there will be a significant increase in commercial flexibility for operators across both bingo halls and AGCs. The increased flexibility will provide operators with more scope to make commercial decisions relating to energy consumption and customer demand.

It is possible that operators could use inaccessible tablets and in-fill machines to increase the overall number of Category B3 machines in their venues, undermining the principle of a balanced offer of higher and lower stake machines giving genuine choice to the customer.

This proposal outlined in Option 2 would require any such premises to have one Category C or D cabinet for each Category B cabinet it sites. The same rule would apply to all other gaming machine device types. For example, a Category B tablet could only be made available for use if there is one other Category C or D tablet that customers can play on in the venue.

Under this option, for every device with higher maximum staking there would be a lower maximum staking machine of equivalent size and nature available to customers. Consequently, it would deter operators from offering tablets and in-fill devices as a way to increase the number of Category B cabinets on their premises.

This proposal would likely reduce the potential risks of gambling harm associated with an increased number of Category B machines. Data provided by industry indicates that this option would achieve to a limited extent the objective of ensuring commercial flexibility. When combining the number of cabinets across the AGC and bingo hall sectors there is a surplus of Category C and D cabinets by comparison to Category B cabinets.

However, the extent to which this would be significant is questionable. There would be a reduction of approximately 2, tablets but given the low energy intensiveness of these devices it would not produce comparable energy saving to those outlined under Option 1. In addition, there would be limited opportunities for operators to meet customer demand for Category B machines and increase GGY.

In AGCs, the number of Category C cabinets across a large part of the sector is significantly higher than the number of Category B cabinets. It would also provide greater flexibility in determining the make-up of their machines and potentially lead to the removal of machines, such as tablets and in-fills, that are infrequently played.

Bacta have argued, however, that the benefits to operators would not be as substantial as those outlined in Option 1. In addition, we are aware that across both AGCs and bingo halls that the impacts of this measure will vary significantly, from club to club and operator to operator.

Indeed, we reviewed data that showed some operators, particularly in the bingo sector where tablets are in widespread use for playing bingo games, have significantly greater numbers of Category B cabinets than Category C and D cabinets. The equalising of these machine types may come at significant costs for some businesses.

This may further contribute to the existing financial challenges across the sector — as indicated by the large number of business closures outlined in the rationale for change. Under the scenario outlined in Option 2, it is anticipated that a genuine balance and choice of higher and lower stake machines would be achieved across venues.

Unlike Option 1, it would be much more difficult for an operator to increase the number of B3 cabinets on their premises by increasing the number of Category C or D in-fills and tablets that they site.

Therefore, it could further reduce the risk of gambling-related harm that is associated with higher category machines. The rationale for considering this option is that even a Category B machine could be argued to have a relatively low maximum stake, that no equivalent ratio of products is mandated online or in other commercial sectors, and that it would give operators maximum flexibility to respond to customer demand, while reducing the burden on the Commission and licensing authorities of enforcing a ratio.

For example, in bingo halls where tablets are essential to play mainstage bingo, it is unlikely there will be a significant reduction.

The short-to-medium term impacts of Option 3 would therefore likely be similar to those outlined in Option 1. However, over the longer term, some industry representatives have suggested that operators would likely further reduce their number of Category C and D cabinets in favour of multi-staking Category B cabinets.

Multi-staking category B cabinets provide customers with the choice of staking at different levels and therefore below the maximum stake permitted. For example, a customer could stake 50p on these machines which is also below the maximum stake permitted on Category C machines.

These machines can also offer customers Category C or D content on the same device. Without any requirement in law for a balanced offer, it is possible that this option would result in Category B machines becoming the only product on offer. Under such circumstances, and given the relatively higher stakes and losses set out in the rationale for change, there is the potential for gambling-related harm to increase.

In addition, while customers could stake lower than the maximum on a multi-stake Category B machine, evidence suggests that on average players tend to stake more on Category B machines than Category C and D machines.

For example, as previously highlighted, evidence provided by Bacta shows that the average stake placed on a Category B3 game is between £1. Therefore, this option would need to be accompanied by a requirement that Category B3 machines in these venues would have certain player safety controls, such as staff alerts where a player meets spend or time limits.

We would like to understand whether these types of protections are already available on these machines, or whether it would require investment in new machines or software. These represent transition costs which are expected to be incurred in the first few years of implementation, with exact timescales depending on the option taken forward.

We will use the responses to this consultation as well as wider engagement with the sector to gather data to estimate the likely uptake of additional machines and removal of existing machines under each option.

This covers all venues, not just bingo and arcade venues, but it indicates that increasing the number of gaming machines available to play may come with an associated increase in the risk of gambling harm.

For comparison, these rates are above the at-risk and problem gambling rates for bingo games While we have no direct evidence on the rate of gambling harm for those participating on gaming machines in bingo and arcade venues specifically, we can use net expenditure and session length data to consider the possible risks of gambling harm.

The data used in this section reflects activity from April to September and relates to a single session on a particular machine. This is possible on the single terminals that offer multiple games across a range of Categories. For example, a player may start a session on the Cat B game, before switching, within a session, to a Cat C game.

Data on session duration shows that, in general, players spend a similar amount of time on Category B machines as Category C and D machines.

This suggests a relatively similar level of binge gambling across both machine categories. Data on net expenditure per session shows that from April to September , the vast majority of sessions across all machine categories ended in the player either winning money or losing up to £ On the other hand, the data shows that a substantially higher proportion of sessions on Category B machines ended in a loss over £, compared to Category C, Category D and mixed machines.

This suggests a higher risk of unaffordable spending on Category B machines. Although the data on mixed sessions creates some uncertainty, we conclude that overall, Category B machines lead to higher losses than Category C or D machines.

This difference is particularly stark for bingo venues. Any measure that increases the availability of Category B machines risks leading to increased gambling harm for those playing on the machines.

All options set out in this section are expected to lead to an increase in the total number of Category B machines across bingo and arcade venues. This increase is expected to be higher under Option 1 than Option 2, as operators will not be restricted by device constraints.

The increase in Category B machines is expected to be even higher for Option 3, where no restrictions would be applied. Therefore, the risk of increased gambling harm is assumed to be higher for Options 1 and 3 than Option 2.

A more detailed estimate of the impact for each option will be presented in the final stage impact assessment, once further data has been collected.

Player protections can be used to mitigate increases in the risk of gambling harm. The Gambling Commission will conduct a future review of the gaming machine technical standards.

This will include assessing the role of sessions limits across Category B and C machines alongside safer gambling tools. The primary benefit of this measure is a reduction in energy and maintenance costs from unused machines.

The proposed measure will allow venues to remove unused Category C and D machines and save on the costs of maintaining and powering them. Energy costs per machine will be estimated in the final stage impact assessment using an energy calculator. We do not currently have sufficient data to estimate the likely reduction of Category C and D machines under each option.

We welcome further evidence on this in the consultation response. Another key benefit is the increased GGY from Category B machines in bingo and arcade venues.

Category B machines are significantly more profitable for operators earning considerably higher GGY than Category C and D alternatives. In the financial year to , the average GGY per Category B machine across all licenced land-based venues was £30,, compared to £2, per Category C machine and £1, per Category D machine.

As such, any change in the composition of gaming machines which results in a higher share of Category B machines will represent an uplift in GGY for operators.

We do not currently have sufficient data to estimate the likely uptake of additional Category B machines under each option, nor on how the average GGY per machine will change as a result.

Therefore, we cannot currently estimate the total increase in GGY for each option. We will use the responses to this consultation as well as wider engagement with the sector to gather data to estimate the likely change in machine configuration in bingo and arcade venues.

This will be used to model the estimated increase in GGY for each option in the final impact assessment. Indirect benefits are also expected to accrue as a result of this measure.

A healthier land-based gambling sector, able to compete on a more even basis with similar online gambling opportunities, is likely to support local employment opportunities, regeneration effects and contribute to business rates.

We have been unable to estimate the scale of these benefits at this time. Finally, we anticipate there may be some wellbeing benefits resulting from the continued existence of bingo halls, supported by revision of the rule.

Anecdotal evidence suggests that for some individuals the option of attending physical bingo premises delivers substantial social benefits which would be lost if the sector is not supported. It has not been possible to model these benefits at this stage in the analysis.

How, if at all, would the approaches taken in Options 1, 2 and 3 impact the ability of business to meet customer demand for gaming machines? What impact would options 1, 2 and 3 have on Gross Gambling Yield GGY for businesses? If available, please provide evidence of the potential impact of Options 1, 2 and 3 on the GGY of operators and on the wider gambling sector.

Mandatory response What impact would Options 1, 2 and 3 have on the overall number of Category B machines? What impact would Options 1, 2 and 3 have on the overall number of Category C machines?

What impact would Options 1, 2 and 3 have on the overall number of Category D machines? If available, please provide estimates of the potential impact of Options 1, 2 and 3 on the overall number of machines. What impact would Options 1, 2 and 3 have on the product mix of Category B, C and D machines?

For example, cabinets and terminal devices. Please provide any evidence you have on the potential harm of implementing Options 1, 2 and 3 on customers.

What impact would Options 1, 2 and 3 have on the overall number of Category B, C and D gaming machines? Please rank these options in order of preference, with 1 being your preferred option. Optional response. Please explain why this is your preferred option.

Please outline any other proposals relating to machine allowances in arcades and bingo halls that you think that we should consider. What benefit would this proposal s offer in comparison to Options 1, 2 and 3? Please upload any further evidence or any other information that should be considered in this consultation relating to bingo and arcade gaming machine measures.

The Gaming Machine Circumstances of Use Regulations prohibit the use of debit cards for direct payments to gaming machines, and prohibit any use of credit cards. As they are an extension of card payment, the direct use of contactless mobile systems such as Google Pay or Apple Pay on gaming machines is also prohibited.

The original purpose of the debit card rules was to protect players. Cash-only gambling was assumed to give players more control by providing natural interruptions in play to obtain more cash, helping players play within budget limits.

The legislation also requires ATMs in gambling-licensed premises to be positioned so that any customer who wishes to use them must stop gambling in order to do so, while in pubs and clubs the rule comes from the Code of Practice.

Since these rules were put in place, the use of card payments has increased greatly across society and in many settings cash is a rarity. However, it is still the primary way to pay for machines in land-based venues. For example, some machines accept indirect payment from a debit card via mobile apps.

Some venues also operate a ticketing system, which allows customers to purchase a ticket with a debit card for use on a gaming machine. When casinos reopened following COVID-related closures in , casino operators introduced an approach, agreed by the Gambling Commission, whereby customers could stand up and turn away from gaming tables to complete a debit card transaction with a staff member via a mobile card terminal.

The approach was seen as being consistent with the intention of the Gambling Act Mandatory and Default Conditions England and Wales Regulations and their equivalent in Scotland in ensuring players have a break in play before being able to access additional funds.

So while debit cards can be used at casino tables, they still cannot be directly used as a form of payment on gaming machines in casinos.

Gaming machines are currently permitted in a variety of locations and divided into various categories based on factors such as maximum stake and prize available, as well as the premises where they may be used.

Land-based gambling has a significantly larger workforce than online gambling. In addition to this, research commissioned by Bacta showed that in , seaside arcades alone contributed £m in UK GVA, and were responsible for employing around 19, people. Across society, cash has been declining as a form of payment method.

While the existing framework has allowed for some innovation in cashless payments, gambling has largely remained cash-based. The lack of direct cashless payment methods on gaming machines contrasts with the cashless options that consumers have within the wider retail economy.

There has also been a decline in gaming machine usage in alcohol licensed premises. Evidence submitted by the British Beer and Pub Association shows a post-COVID decline in both the percentage of pubs with machines and machine weekly income. Anecdotal industry evidence suggests that payment methods are a factor in this decline in machine usage, as pub goers now pay for food and drink by card but might have previously played a machine using spare change.

This indicates that unless customers actively plan to bring cash to a pub for use on a gaming machine, they are unlikely to be able to use one. Bacta highlighted that pubs no longer give cashback and ATMs have all but disappeared from pubs, making it more difficult for customers to access cash to use on machines.

They also noted the cost of refloating machines, which has become more challenging for pubs where cash payments are not taken over the bar. The societal shift towards cashless payments threatens the future of gaming machine GGY. not including alcohol-licensed and other such premises was £1.

This would likely affect the future viability of land-based venues, which support jobs and have been adversely affected by the pandemic. The introduction of direct forms of cashless payments on gaming machines, subject to suitable safeguards, therefore represents an opportunity to future-proof the land-based gambling industry.

As mentioned above, the existing regulations prohibit the use of debit cards for direct payments to gaming machines, and prohibit any use of credit cards. Lifting the prohibition will require us to amend secondary legislation, but we do not intend any relaxation of the prohibition to extend to credit card payments.

This is because allowing people to gamble with money that they may not have exposes players to a higher risk of harm. While it is important to future-proof gaming machine payment methods, there must be a balance between this and any elevated risk of harm that could emerge from allowing direct cashless payment methods to be used for gambling.

There is evidence that cashless payment methods are associated with increased expenditure in comparison to the use of cash , which can lead to unintended consequences for consumers including overspending and a higher willingness to pay.

Consumer preferences therefore indicate that cashless would need to complement, rather than replace, cash as a gambling payment method.

The need to future-proof the land-based gambling sector provides the rationale for change. However, completely removing the prohibition on the direct use of debit cards within the Gaming Machine Circumstances of Use Regulations would be ineffective in addressing the increased risk of harm from cashless payment methods.

Encouraging further industry innovation within the current framework is unlikely to achieve meaningful progress due to limitations with meeting wider consumer preferences. While app-based digital payments have been encouraging in facilitating customer verification and providing customers with increased choice in payment types, their uptake and level of transactions have been low thus far.

Moreover, the current framework does not solve the issue that unless customers actively plan to bring cash to a pub for use on a gaming machine, then they are unlikely to use one. Permitting cashless in a targeted way, for example allowing debit cards to be used to pay for particular types of gaming machines or machines in certain types of venues, would not provide clarity on the principles and player protections required within a cashless framework.

Completely removing the prohibition on the direct use of debit cards on machines would risk undermining two of the licensing objectives :. The risk would be that some forms of direct cashless payment such as contactless lack account verification and could allow stolen cards to be used on gaming machines.

This would be in contrast to the review and potential implementation of improved verification protocols within online gambling. Completely removing the prohibition could also pose a risk to anti-money laundering compliance. However, some forms of cashless payment methods require authorisation from the account holder.

This includes the use of biometrics on contactless mobile systems such as Apple Pay and PINs on chip and PIN methods. The authorisation required by the account holder in these systems mitigates against the risk of cashless payments facilitating crime through stolen cards being used on gaming machines.

Moreover, this definition should also be flexible enough to accommodate for future technological change within payment methods. Should card account verification such as chip and PIN or Face ID on mobile payment systems be required if direct cashless payments are permitted on gaming machines?

How often should card account verification be required? For example, after a certain number of transactions or when a customer hits a spend threshold. Regulation 7 of the Gaming Machine Circumstances of Use Regulations sets the financial payment limit on the amount a person can deposit on a machine in a single action.

These are £10 for Category B1, B2, B3 and B3A machines, and £5 for Category B4 and C machines. Category D machines currently do not have a committed payment limit.

Regulation 7 ensures that there is a maximum value that players can deposit onto a machine in a single action. Although the current maximum for a single contactless transaction is £ per Financial Conduct Authority rules , payments originating from mobile devices such as Apple Pay are effectively unlimited in terms of a single transaction value due to the higher level of security associated with making payments.

The current maximum amount of cash that can be inserted into a machine at one time is £50 as this is the highest denomination of bank note. In order to bring direct cashless payment methods in line with the cash-based landscape, their maximum transaction value must be considered alongside the existing Gaming Machine Circumstances of Use Regulations What should the maximum transaction value be for direct cashless payments on gaming machines?

Optional response [Sliding scale]. Should the maximum deposit limit for direct cashless payments be the same as those set by the Circumstances of Use Regulations ?

Optional response i Category B1 machines ii Category B2 machines? iii Category B3 machines? iv Category B3A machines? v Category B4 machines? vi Category C machines?

vii Category D machines? Should the maximum committed payment limit for direct cashless payments be the same as those set by Circumstances of Use Regulations ? i Category B1 machines?

ii Category B2 machines? In the current predominantly cash-based landscape, ATMs must be positioned to require a player to take a break in play in order to access additional funds. In order to slow the speed of direct cashless transactions and provide a break in play, the government proposes that there should be a minimum transaction time for players making direct cashless payment transactions on gaming machines.

In the Gambling Act Review call for evidence, the Cashless Group submitted a proposal that transactions could take a minimum time of 30 seconds to roughly mimic the time taken from card insertion up until receiving funds at an ATM.

As part of the process of allowing players to make debit card transactions by turning away from the gaming table at casinos, the sector committed to an approach of 30 seconds of visual separation in ensuring a break in play before accessing additional funds.

Should there be a minimum transaction time for customers making a cashless transaction on a gaming machine?

Deposit limits, session limits and other player-centric controls help to empower customers. The purpose is to prompt the customer to make the decision about how much they want to play at a time before they may be caught up in the game and less likely to make informed or dispassionate decisions.

These tools prompt players once these limits have been reached. There are existing limits which can be set on machines, as well as cooling-off periods for when these limits are hit. The cooling-off periods require players to temporarily take a break before continuing their session on that gaming machine.

The Bacta Limit Setting standard of enables players to set voluntary limits on session times, as well as limits on the amount of credit that can be inserted within a session. This standard applies to feasible B3 gaming machines and provides players with a 30 second cooling-off period once voluntary limits are hit.

In addition to this, default limits are also covered by this standard. This is currently triggered by a session time of 20 minutes or £ credit being inserted since session start. The cooling-off period is 5 seconds for the first and second time that the player exceeds the mandatory limit.

The cooling-off period is 10 seconds for the third and subsequent times that the player exceeds the mandatory limit. However, there is no uniformity across land-based machines as a whole. The breadth of APAS functionality and staff alerts varies by manufacturer. Default limits for machines in betting shops are £ being inserted as credit since session start or 20 minutes of machine play both leading to a 30 second cooling-off period when triggered.

The Commission will conduct a future review of the gaming machine technical standards. This will include assessing the role of session limits across Category B and C machines alongside safer gambling tools.

However, the government believes that there could be benefits to harmonising these measures as part of direct cashless gambling. Should there be voluntary limits the ability for customers to set time and monetary thresholds on gaming machines accepting direct cashless payments?

How long do you think the cooling-off period should be if voluntary limits are hit? Should there be mandatory limits default limits for time and monetary thresholds on machines accepting direct cashless payments? Optional response i Monetary thresholds ii Time thresholds [Sliding scale].

When limits are hit, should that result in a staff alert as well as a customer alert? As previously discussed, an optimal strategy to combat disassociation when gambling combines breaks in play with safer gambling messaging.

GamCare, in collaboration with the BGC, Bingo Association, Bacta and other businesses, have developed a land-based industry code for the display of Safer Gambling information. This has been voluntarily adopted by BGC members and its objective is to improve consistency when displaying Safer Gambling information across the land-based sector.

The government supports the voluntary measures that have been adopted as part of improving access to Safer Gambling information.

The government will consider the need for bespoke dedicated safe play messaging as part of cashless gambling on gaming machines. In your view, is there any specific safer gambling messaging that should be considered within cashless gambling? Please include any evidence of the potential impact of this messaging.

Players could also benefit from objective statements about their gambling activity rather than purely internal budgeting during sessions. Research has found that factual information dispels myths, biases and irrational thoughts, and increases informed decision making.

Rules introduced by the Gambling Commission in for online slots games mandate the display of money and time spent during a session. In order to help customers make informed decisions and keep track of spending, the government considers that the display of session time and session net position £ should be mandatory on machines that accept direct cashless payments.

Net position would be defined as the total of all deposits and winnings minus the sum of all losses since the start of the session , and both these proposals would align to the changes made to online game design by the Gambling Commission in Should session time be visible at all times to the customer on machines accepting direct cashless payments?

Should net position be visible at all times to the customer on machines accepting direct cashless payments? At this stage it is difficult to predict the precise impact of these measures. The GGY impact of this measure will depend on the take up of cashless gaming machines by operators, but also on the player protections.

Whilst there are some forms of indirect cashless payment methods under the current framework, as well as ATMs near some gambling locations, the lack of future-proofing for payment methods does risk a real decline in gaming machine GGY.

Please upload any further evidence or any other information that should be considered in this consultation relating to cashless payment measures. Category D machines include a range of low stake machines, such as coin push, crane grabs and slot-style fruit machines.

Category D machines are typically played by families and children and are usually found in seaside arcades, family entertainment centres FECs and unlicensed FECs.

Further details on machine types and permitted locations can be found at Figure There are two types of Category D slot-style machines, one that pays out a small amount of cash, and one that pays out tickets which can be exchanged for a small prize, toy or sweet.

Currently, both types of slot-style machines can legally be played by unders. This was on the basis that whilst cash can be reinserted for further play potentially facilitating behaviours like chasing losses , tickets cannot and have no value beyond what they can be redeemed for within the venue.

Operators are given the autonomy to police the commitment as they see fit. As set out in the white paper, we believe that a more precautionary approach is justified for slot-style games which mirror the mechanics of adult-only gaming machines, particularly those which pay out cash.

However, due to the lack of substantive research or evidence clearly identifying harms resulting from general Category D machines, we do not support a ban on children accessing other Category D machines, such as those that pay out in tickets, crane grabbers or coin pushers.

This change will not only strengthen the existing voluntary commitment from industry, by making it an offence to allow unders to play this type of gaming machine, it will also level the field between operators who are signed up to the voluntary code and those who are not.

Licensed operators are required to place Category B and C machines in age-restricted areas to ensure that unders do not have access to them. For example, a licence for an FEC allows the operator to site an unlimited number of Category C and D gaming machines in premises which are open to all ages.

However, Category C machines must be in a segregated part of the premises that is supervised to prevent children and young people accessing those machines. Unlicensed FECs are entitled to make only Category D machines available, once they have successfully applied for a permit from the licensing authority local authority in England and Wales, licensing board in Scotland.

They do not have any age restricted areas as they have no adult-only machines. The industry has said that they are primarily used by family members who are 18 or over, while children play machines like crane grabs and coin pushers in the same area.

In addition, as the maximum stake on these machines is 10p, these machines are less likely to be played in an area where there are Category C machines which have a maximum stake of £1 and can often be played at different staking levels up to this maximum.

We propose therefore that these machines are allowed to stay in unrestricted areas in licensed and unlicensed FECs, and other premises including but not limited to pubs and travelling fairs.

Moving them to an age restricted area would disproportionately impact small businesses who are reliant on streams of income from all of their different types of machines. The current industry voluntary code allows these machines to remain alongside all other types of Category D machines.

Making it an offence for a person to invite, cause or permit a child or young person to use these machines should act as a further incentive to abide by the rules. Any more restrictive changes could potentially exacerbate the impact on places like seaside arcade economies by making these machines inaccessible to adults accompanied by children.

In addition, we would like to receive any evidence or information on best practice in these venues that could then be disseminated among operators. On the basis that the demand from these machines comes largely from adults, we expect a limited impact on GGY from these machines as a result of this measure, especially with machines remaining where they can be played by adults who are accompanied by children.

We expect this measure to restrict the play of unders on machines in scope. While unders may make up a small proportion of total players, there is evidence that they do play on these machines. However, it should be noted that respondents were most likely to have spent their own money on types of gambling activity that are legal or do not feature age restricted products, such as penny pusher or claw grab arcade games.

Further research finds evidence that there is a correlation between the recollection of playing Category D machines in childhood and adult disordered gambling, although causation cannot be shown.

Please explain your answer, providing any supporting evidence where available. Should it be a criminal offence for a person to invite, cause or permit children or young persons to play on these machines?

Licensing authorities have an important regulatory role alongside the Gambling Commission in licensing local premises. The Gambling Act created a partnership between the Gambling Commission and licensing authorities in England, Wales and Scotland for the regulation of land-based gambling.

While the Commission licenses operators and individuals, local authorities in England and Wales and licensing boards in Scotland license premises and have the power to place conditions on premises licences as well as to grant or refuse them.

To support their role, licensing authorities collect premises licence fees for applications and annual renewals to cover the cost of administration of their gambling duties and gambling enforcement.

This activity may include inspecting gambling premises to ensure that they are complying with their licence or dealing with complaints from residents or neighbours.

A premises licence is required to operate a non-remote premises-based gambling business. The five types of licences included within this are casino premises licences, bingo premises licences, adult gaming centre premises licences, family entertainment centre premises licences, and betting premises licences.

The fees payable for gaming machine notifications and gaming machine permits are not in scope of this review. The Gambling Premises Licence Fees England and Wales Regulations established the maximum level of fees that local authorities in England and Wales can charge for gambling premises licences.

This cap has not been updated since Scottish Ministers also have power to set application and annual fees for premises licences, which differ from the fees set out for England and Wales, and are set out in the Gambling Premises Licence Fees Scotland Regulations Therefore, the proposals set out in this chapter will only apply to licensing authorities in England and Wales.

Licensing fees vary by premises type. For example, the maximum annual fee for a large casino is £10, in England and Wales, and £7, in Scotland.

The maximum annual fee for an adult gaming centre arcade is £1, in England and Wales, and £ in Scotland. The full list of fees is given in Figure 12 below. Note that the different fees currently charged for large and small casinos may be subject to review and harmonisation following the consultation outlined in Chapter 1.

In Scotland, the fees are set at a flat rate by Scottish Ministers. In England and Wales, the government sets a cap and licensing authorities have flexibility below that to set their fees. The fees must be set on a cost recovery basis, to include the cost of both administration and enforcement e.

They are therefore essential for ensuring that licensing authorities can properly regulate gambling in their areas. However, they do have a wide range of powers for applying local considerations.

For example, existing powers, such as local policy statements, allow licensing authorities to account for factors such as public health and crime. Some have expressed a desire to do more to apply local considerations in their areas when making licensing decisions.

We recognise that the maximum for licensing authority fees has not been updated since , during which time inflation has inevitably reduced its value. We believe it is appropriate to increase these fees so that local authorities can cover the costs of their gambling licensing and enforcement activity, and increase activity where needed.

Any fee increase must be linked to the cost to that particular local authority of carrying out its gambling functions. An increase in the cap that can be charged does not provide individual local authorities with an automatic right to increase their fees, rather each local authority must be able to demonstrate the necessity of a fee increase to undertake its enforcement and compliance duties.

We do not currently have sufficient evidence to inform an appropriate percentage increase to the current cap on licensing fees. The lower end of the range aligns roughly with the inflation rate over the last five years.

The higher end takes into consideration that some local authorities may need additional funding to carry out the full extent of administration of their gambling duties and gambling enforcement, such as the development of policy statements.

We are seeking evidence on the following suggested increases to the upper limit which licensing authorities can charge for premises licence fees:.

This would potentially generate an additional £, in total annual funding for local authorities and increase average annual costs per premises by £ This would potentially generate an additional £1,, in total annual funding for local authorities and increase average annual costs per premises by £ This would potentially generate an additional £2,, in total annual funding for local authorities and increase average annual costs per premises by £ The primary and intended benefit of this measure is to increase funding for licensing authorities to carry out administrative and enforcement duties in relation to land-based gambling premises in their remit.

The primary cost of this measure is the additional costs incurred by gambling operators resulting from the increased licensing fees. The direct, monetisable impact of these fees is summarised below.

The additional annual cost per premises and the total additional annual funding for licensing authorities has been estimated using existing premises numbers. We assume that licensing authorities will increase their current charged fees in proportion with the increase in the maximum fee cap.

The additional annual cost per premises is an average across all premises types and in reality, will differ depending on the type of licence held. In order to produce a more robust estimate for funding raised, we require additional data on the current number of licence applications and live licences.

We also require a better understanding of how licensing authorities will amend their fees in response to an increase in the maximum fee cap.

We expect that wider benefits will arise from the increase in oversight and enforcement activity by licensing authorities of gambling premises in their area and are seeking further information to better understand these benefits.

It is possible that there will be wider costs if the increase in fees means that existing premises are unable to afford their total fees and close down as a result, or if new premises decide not to open due to the higher fees. However, given the relatively low level of annual fees per premises at present, we consider this to be unlikely.

Expressed in thousands of pounds. How much funding do you estimate is needed for administration and the enforcement of licences annually? a more proactive enforcement policy?

The government is considering raising maximum licence fees for gambling premises. Should maximum fees be increased, how much should they be increased by?

What do you think are the potential impacts of raising licence fees on licensing authorities? What do you think are the potential impacts of raising licence fees on gambling companies? What do you think are the potential impacts of raising licence fees on the local area?

Please provide any additional views or evidence on the potential impacts of raising licence fees here. Please upload any further evidence or any other information that should be considered in this consultation relating to licensing authority fees.

The Department for Culture, Media and Sport will have due regard to the public sector equality duty, including considering the impact of these proposals on those who share protected characteristics, as provided by the Equality Act These are age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Please upload any further supporting evidence that you wish to share. Are you responding on behalf of an organisation or as an individual? What is your age?

What part of Great Britain do you live in? Which of the following best describes your interest in gambling policy select up to two options? Is any of the information you have provided confidential, commercially sensitive or otherwise unsuitable for publication including in anonymised?

If so, please indicate what. Free text box. remote gambling industry, land-based gambling industry, both remote and land-based gambling industry, gambling-related sector e.

How many employees does the organisation you are responding on behalf of have globally? Are you happy for government to attribute responses to your organisation in a published response to this consultation?

a Do you perceive there to be any issue with allowing multiple casino licences in the same physical location if gaming machine entitlements are increased as proposed? a Should the government introduce a machine to table ratio for all casinos except those Act casinos that remain on the existing licensing regime?

What impact would Options 1, 2 and 3 have on the overall number of Category B machines? What impact would Options 1, 2 and 3 have on the overall number of Category B, C and D gaming machines Please rank these options in order of preference, with 1 being your preferred option.

Start survey. If you cannot access the link, please send responses to gamblingactreview dcms. uk in a document format like PDF or Microsoft Word. By submitting your responses via email you are agreeing to the terms outlined in the privacy notice.

We welcome evidence from all parties with an interest in the way that gambling is regulated in Great Britain. We also welcome international evidence. DCMS is consulting on policy options for measures relating to the land-based gambling sector.

For the purposes of personal data collected in the course of this consultation, DCMS is the data controller. This notice sets out how DCMS will use your personal data as part of our legal obligations with regard to data protection. The personal information we collect and process is the data provided to us directly by you in the responses to this consultation.

As an individual, this includes: your gender, age bracket and region of residence. As an organisation, this includes: your organisation name and size. We will use your data to enable us to carry out our functions as a government department. Your data will be used to inform the development of policy measures relating to the land-based sector.

DCMS has commissioned a third party, Qualtrics, to collect your personal data on its behalf. This means we have asked Qualtrics to collect your information via an online survey platform, which we will review as part of the consultation process.

You have rights over your personal data under the UK GDPR and the Data Protection Act If you believe that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator.

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